Privacy Policy

Introduction

qorxavilzentya.top Ltd ("we", "us", "our") is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website at qorxavilzentya.top or use our fitness membership retention services.

Data Controller Information

qorxavilzentya.top Ltd is the data controller for the personal data we process. We are registered in Ireland with company registration number CRO649713 and our registered office is at Grafton Street 109, Dublin, D90 1771, Leinster, Ireland.

Data We Collect

We collect and process various types of personal data depending on how you interact with our services. The data we collect includes:

• Contact information including your name, email address, phone number, and business details when you enquire about our services
• Technical information such as your IP address, browser type, device information, and website usage data
• Communication records including emails, phone calls, and messages you send to us
• Business information about your fitness facility, member demographics, and retention challenges when you become a client
• Cookie data and tracking information as detailed in our cookie policy

How We Use Your Information

We use your personal data for the following purposes and under the following legal bases:

• To respond to your enquiries and provide customer support (legitimate interest)
• To deliver our fitness membership retention services and consultancy (contract performance)
• To send you relevant information about our services and industry insights (legitimate interest, with your consent for marketing emails)
• To improve our website and services through analytics (legitimate interest)
• To comply with legal obligations and protect our business interests (legal obligation and legitimate interest)
• To process payments and manage our business relationship with you (contract performance)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our cookie policy.

Data Sharing and Third Parties

We may share your personal data with trusted third parties in the following circumstances:

• Service providers who help us deliver our services, such as email marketing platforms, analytics providers, and payment processors
• Professional advisers including lawyers, accountants, and business consultants
• Law enforcement agencies or regulatory bodies when required by law
• Potential buyers or investors in the event of a business sale or merger

International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we retain contact information for up to 7 years after our last interaction, business client data for the duration of our relationship plus 7 years, and website analytics data for up to 26 months.

Your Rights

Under GDPR and Irish data protection law, you have the following rights regarding your personal data:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent where processing is based on consent
• Right to lodge a complaint with the Data Protection Commission

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure server hosting, access controls, and regular security assessments.

Children's Privacy

Our services are not directed at children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

Contact Information

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

• Email: [email protected]
• Phone: +353 14985122
• Post: qorxavilzentya.top Ltd, Grafton Street 109, Dublin, D90 1771, Leinster, Ireland

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Irish Data Protection Commission at www.dataprotection.ie.